FAQ

You can access the MapChat using any standard web browser from your desktop or laptop.

ArcGIS Enterprise 10.8.1 or greater.

Please contact Esri https://www.esri.com/en-us/contact or a Esri reseller for your Country if you do not have an assigned Esri Account Manager.

None involved when using MapChat Online, all you will need is a web browser. Yes, software installation is needed for deploying MapChat Enterprise.

It takes less than an hour to configure and use your MapChat AI Agent once the subscription to MapChat Online is processed for your organization. The setup for MapChat Enterprise typically takes three weeks or longer depending on your organization’s IT processes and resource availability for your region.

Using MapChat, you can configure AI Agents by selecting the web map of interest from ArcGIS Enterprise or ArcGIS Online. Multiple AI Assistants can be configured within MapChat, and you can switch between them to chat with different web maps? For further information please visit Features.

You can ask questions using multiple languages including Spanish, French, German, Chinese, Dutch, etc. to chat with spatial data stored in English. If you need to chat with spatial data stored natively in languages other than English, please specify when submitting the trial or subscription request.

The performance of the map is driven by the infrastructure associated with your ArcGIS Enterprise, your internet bandwidth in case of ArcGIS Online, and the service level chosen with Microsoft Azure infrastructure in case of MapChat Enterprise. For specific SLAs, please specify them when submitting the pricing request.

No, the conversational memory is leveraged only to support your active conversation. It is purged as soon as you sign out of the application, or the connection is lost to the app.

Yes.